Seriously, how else to wrap up 2010 than with a Top 10 list of Top 10 lists? As my friend and mentor Dave Goodwin likes to say, everything eventually goes meta. 1. The Top Ten Innovation Myths in the U.S. by Scott Berkun You got your chocolate in my peanut butter Gutenberg changed the world…
Download the MP3 (35:08 duration) “I’ve taken my Segway 108 mph without a helmet.” And with that statement, The Woz had his audience hooked. Not that he needed a hook, mind you, as over 700 people packed into a ballroom in Waterloo to hear him speak: that’s about, oh, 670 more than the original plan…
Looking forward to May 9-10 this year, where I’ll be conducting a 2.5-hour workshop at the Technology in the Arts Conference in Waterloo. Here’s the session description: For a growing number of arts organizations, the web has become a key communications channel — not just for sharing information, but for cultivating relationships with visitors. To…
I was very pleased when Mark Maxted from Blue Coat agreed to speak at last month’s 7-Minute Soapbox in Waterloo. Of all the engineers I’ve worked with in the past 15 years, Mark is perhaps the most well-versed and committed advocate of usability and user-centered design. In this talk, he draws upon 24 years experience…
As more organizations adopt agile development methods, folks who practice the various disciplines related to user-centered design are forced to adapt. At the 7-Minute Soapbox in Waterloo on June 14, we heard one such story of adaptation from Christina Wood and Craig Miller, from the usability team at the local office of NCR. Christina and…
At last week’s 7-Minute Soapbox in Waterloo, Declan Whelan of Whelan & Associates talked about how to fit user experience/design/usability into an agile development process. I’ve had the pleasure of working as a UX designer with Declan on an extreme programming (XP) project and can vouch for his ideas: thanks to his leadership, that project…
I have a love/hate relationship with usability testing. I love the feedback it generates, but I hate the administrative make-busy work that surrounds it, especially when a test takes on a life of its own and becomes <shudder> an Event. When that happens, teams begin treating usability as an end in itself instead of as…